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What is the impact of claims and complaints management on compliance in Chile?
Claims and complaints management is essential in Chilean compliance to address customer concerns and complaints. Companies must have systems in place to receive, record and resolve complaints efficiently and fairly. Effective complaint management helps maintain customer satisfaction, prevent compliance issues, and protect company reputation.
What is economic violence and how are victims protected in Guatemala?
Economic violence in Guatemala refers to any form of control, manipulation or economic restriction that seeks to subject or limit a person in the family environment. There are laws and protection measures that seek to safeguard victims, such as restraining orders, legal assistance and access to economic resources.
How can I request a refund of value added tax (VAT) in Colombia for foreign tourists?
You can request a VAT refund in Colombia as a foreign tourist through the DIAN's PSE (Secure Online Payment) system. You must present proof of purchase and request the return online, completing the corresponding form and providing the necessary information. The DIAN will evaluate the request and, if you meet the requirements, will proceed to refund the VAT.
How have the regulations on disciplinary records in Costa Rica been adapted to address new challenges and dynamics in public administration, such as the incorporation of technologies and changes in the nature of work?
The regulations on disciplinary records in Costa Rica have been adapted to address new challenges in public administration. The incorporation of technologies and changes in the nature of work has led to the review and update of regulations to address specific situations related to the misuse of technologies, ethical violations in virtual environments and other emerging aspects that require a clear disciplinary response.
What happens if an accomplice acts under threat of physical violence during the commission of the crime?
If an accomplice acts under threat of physical violence during the commission of the crime, these circumstances may influence the assessment of his or her responsibility. Guatemalan laws could consider these threats as mitigating or even exonerating liability in certain cases.
How is regulatory compliance ensured in the health sector in Peru?
Regulatory compliance in the health sector in Peru is achieved through regulations that establish standards of medical care, quality of health services, and the training and licensing of health professionals. Health agencies will monitor compliance with these standards.
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