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What is the legal treatment of the liability of public service providers in Brazil in terms of service quality, customer service and complaint resolution?
The legal treatment of the responsibility of public service providers in Brazil is regulated by the Consumer Defense Code and by specific regulations that establish requirements for the quality of services, customer service and the resolution of claims and complaints from users. of public services, guaranteeing efficiency and transparency in the provision of essential services.
How is conciliation and mediation approached as alternative dispute resolution methods in Bolivia?
Conciliation and mediation are alternative dispute resolution methods valued in Bolivia. Parties may choose to voluntarily participate in these processes, which seek to reach agreements without resorting to full litigation. Mediators and conciliators, often trained in conflict resolution, facilitate communication between parties to reach mutually acceptable solutions. These methods encourage cooperation and can be faster and less expensive than a traditional trial, promoting efficient conflict resolution.
What are the rights of people displaced by telecommunications infrastructure development projects in rural areas in El Salvador?
People displaced by telecommunications infrastructure development projects in rural areas in El Salvador have fundamental rights that must be protected and guaranteed. This includes the right to adequate housing, the right to participation in decisions related to the project, the right to fair and adequate compensation, the right to non-discrimination and the right to the preservation of their way of life and culture.
How are cash transactions addressed in AML strategies in Colombia?
Cash transactions are under increased scrutiny in Colombia due to their increased risk of being used for money laundering. Entities should establish limits and conduct stricter monitoring of cash transactions, as well as implement enhanced due diligence.
Can I obtain the judicial records of a person in Brazil if I am a citizen interested in verifying the suitability of a teacher or educator?
Brazil As a citizen in Brazil, you can obtain information about the suitability of a teacher or educator through the competent bodies in charge of regulating and supervising education. These bodies can provide information on the teacher's qualification and registration, as well as any disciplinary sanctions imposed in the exercise of their profession.
What measures are being taken to address violence and discrimination against indigenous people in Guatemala in the field of education and access to bilingual and intercultural education?
In Guatemala, measures are being implemented to address violence and discrimination against indigenous people in the field of education and access to bilingual and intercultural teaching, including the promotion of inclusive education policies, training of teachers in intercultural approaches and strengthening of programs of bilingual education. Initiatives are being developed to guarantee respect and appreciation of cultural diversity in educational systems, as well as to promote equitable access to education for all indigenous people.
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