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What is the relevance of emotional intelligence in customer service roles during the selection process?
Emotional intelligence is essential in customer service roles. The aim is to select candidates who can manage their own and other people's emotions, demonstrate empathy and resolve delicate situations effectively.
What is the situation of access to education for people with disabilities in Honduras?
The situation of access to education for people with disabilities in Honduras faces challenges due to the lack of accessible infrastructure, specialized resources and teacher training in inclusive schools. Many people with disabilities face barriers to accessing quality education and participating fully in the academic and social life of the country.
What is the role of the General Directorate of Customs in identity validation in the Dominican Republic?
The General Directorate of Customs (DGA) of the Dominican Republic plays an essential role in identity validation related to trade and customs. The DGA regulates the import and export of goods and merchandise, which includes verification of the identity of commercial operators and the authenticity of customs documents. The entity contributes to guaranteeing compliance with customs regulations and safe international trade in the country
How are security and privacy issues addressed in the collection and storage of biometric data in the KYC process in Chile?
In Chile, strict security and privacy regulations are applied to protect biometric data collected in the KYC process. Encryption and other protection measures are used to ensure the confidentiality and security of this data.
What is your approach to evaluating a candidate's resilience in the face of adverse situations, considering the economic volatility that Argentina may experience?
Resilience is a key quality. Examples are sought of how the candidate has faced economic challenges or adverse situations in the past, their ability to bounce back and learn from experiences, ensuring they can efficiently adapt to economic volatility in Argentina.
What is the relevance of psychological expertise in court cases involving minors?
Psychological expertise is essential in court cases involving minors. Psychological experts evaluate the emotional and psychological impact in situations such as abuse, custody and violence, providing crucial information for making judicial decisions that protect the well-being of the minor.
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