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How are customer complaints and claims managed in the KYC process in the Dominican Republic?
Financial institutions in the Dominican Republic must have procedures to manage customer complaints and claims in relation to the KYC process. These procedures include receiving complaints, investigating them, resolving problems and communicating with customers. Ensuring a transparent and effective process for addressing customer concerns is essential to maintaining customer trust.
How are financial institutions in Bolivia supervised to prevent money laundering?
The Financial Investigations Unit (UIF) in Bolivia plays a crucial role in the supervision of financial institutions. This entity performs financial intelligence analysis and monitors suspicious transactions. The FIU works closely with the financial sector to ensure compliance with regulations, and technological measures have been implemented to improve the detection of money laundering patterns.
Can audits be conducted on contractors' past projects to evaluate their performance?
Yes, audits of past projects of contractors in El Salvador can be conducted to evaluate their performance and ensure that quality standards and technical specifications are met. These audits can be part of sanctions assessment and decision making.
What are the rights of LGBT+ people in Brazil?
In Brazil, LGBT+ people have fundamental rights protected by the Constitution. These rights include equality before the law, protection against discrimination and the right to free sexual orientation and gender identity.
What measures have been taken to strengthen regulatory compliance in the environmental field in Costa Rica?
Costa Rica has established solid environmental laws, such as the Organic Law of the Environment, that seek to guarantee the sustainable use of natural resources. The National Environmental Technical Secretariat (SETENA) supervises the environmental impact assessment, contributing to regulatory compliance and sustainable development in the country.
What is the legal treatment of companies' liability for damage to public infrastructure in Brazil in terms of repair and compensation?
The legal treatment of the liability of companies for damage to public infrastructure in Brazil is regulated by the Federal Constitution and by specific regulations of the public works sector, which establish the civil, administrative and criminal liability of companies for damage caused to the public infrastructure. public infrastructure, and provide for measures of repair, compensation and sanctions in case of breach of contract or negligence.
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