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What is the relevance of emotional intelligence in customer service roles during the selection process?
Emotional intelligence is essential in customer service roles. The aim is to select candidates who can manage their own and other people's emotions, demonstrate empathy and resolve delicate situations effectively.
What is the process for accessing judicial files in cases of academic or research interest in Panama?
Access to judicial files in cases of academic or research interest in Panama generally involves submitting a request and justifying the relevance of the research.
How is the effectiveness of money laundering prevention measures evaluated in Chile?
The effectiveness of money laundering prevention measures in Chile is evaluated regularly. Assessments and audits are carried out to verify compliance with regulations by financial and non-financial institutions. In addition, the number of reports of suspicious transactions and investigations and prosecutions of money laundering cases are monitored. This helps identify areas that require improvements and adjustments to policies and regulations.
What is the labor dispute resolution process in Paraguay?
Labor disputes in Paraguay are resolved through dialogue, mediation and, ultimately, the labor judicial system. Workers and employers can go to labor courts in case of dispute.
What is the right to access to justice for victims of forced disappearance in El Salvador?
The right to access to justice for victims of forced disappearance in El Salvador implies that these victims have the right to seek justice, know the truth, obtain reparations and guarantee non-impunity for those responsible. This includes the right to make complaints, access thorough and impartial investigations, receive assistance and support, and obtain full reparations for harm suffered.
How has the use of social networks evolved in the recruitment and selection processes of personnel in the Costa Rican context?
The use of social networks in recruitment and selection processes has evolved in Costa Rica, becoming an important tool to evaluate the suitability of candidates.
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