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How are customer complaints and claims managed in the KYC process in the Dominican Republic?
Financial institutions in the Dominican Republic must have procedures to manage customer complaints and claims in relation to the KYC process. These procedures include receiving complaints, investigating them, resolving problems and communicating with customers. Ensuring a transparent and effective process for addressing customer concerns is essential to maintaining customer trust.
How has Costa Rican legislation been adapted to incorporate technologies in the issuance of identification documents?
Costa Rican legislation has been adapted to incorporate technologies in the issuance of identification documents, such as the introduction of ID cards with a chip in 2006. These updates seek to improve the security and authenticity of documents, implementing advanced technological measures to prevent fraud and guarantee reliability. of citizen identification.
Can a person's judicial record be obtained if they have been the victim of a crime of injury or aggression in Ecuador?
In general, judicial records are not obtained specifically for people who have been victims of a crime of injury or assault in Ecuador. However, in cases of injury or assault, victims can file complaints with the relevant authorities, such as the State Attorney General's Office, to initiate an investigation and seek justice. During the judicial process, the offender's criminal record may be considered as part of the evidence to support the victim's case.
What are the laws that address the crime of breach of trust in Guatemala?
In Guatemala, the crime of abuse of trust is regulated in the Penal Code. This legislation establishes sanctions for those who, taking advantage of a relationship of trust, commit fraudulent or unfair acts to the detriment of another person. The legislation seeks to protect trust and good faith in commercial and personal relationships, as well as prevent and punish abuses of trust.
What is definitive custody in Costa Rica?
Permanent custody in Costa Rica is a measure of permanent protection and care that is granted to a person or family when it is considered that the minor cannot be returned to his or her family of origin. Definitive custody grants parental rights and responsibilities to the guardian, who assumes the upbringing and care of the minor.
What is the process of determining parentage in cases of gamete donation in Chile?
In cases of gamete donation, the determination of parentage is governed by Chilean law and may involve judicial procedures to establish the legal parentage of the child.
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