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How are customer complaints and claims managed in the KYC process in the Dominican Republic?
Financial institutions in the Dominican Republic must have procedures to manage customer complaints and claims in relation to the KYC process. These procedures include receiving complaints, investigating them, resolving problems and communicating with customers. Ensuring a transparent and effective process for addressing customer concerns is essential to maintaining customer trust.
Can a garnishment be lifted if the debtor reaches a payment agreement in El Salvador?
Yes, a garnishment can be lifted in El Salvador if the debtor reaches a payment agreement with the plaintiff or creditor. Once a payment plan has been agreed upon and the terms of the agreement have been met, the debtor can ask the court to lift the garnishment. The court will review the application and, if all terms and conditions have been met, will issue a release order. Lifting the embargo allows the debtor to regain control of its property and assets.
What are the restrictions regarding the disclosure of personal information of candidates in the personnel selection process in Costa Rica?
Employers in Costa Rica are subject to restrictions on the disclosure of candidates' personal information in the selection process. They must respect the privacy of candidates and not disclose confidential information without their consent. The Law on the Protection of Individuals from the Processing of their Personal Data regulates the management of personal data in the workplace.
What are the legal provisions for the dissolution of de facto unions in Guatemala?
Although de facto unions are not legally recognized in Guatemala, their dissolution may involve the division of assets and establish agreements between the parties. There is no formal legal process for dissolving common-law unions.
What is the relationship between risk list verification and compliance with anti-money laundering laws in Peru?
Risk list verification is an integral part of compliance with anti-money laundering laws in Peru. By identifying and avoiding transactions with people or entities involved in illicit activities, companies contribute to preventing money laundering and terrorist financing.
How is KYC education and awareness promoted among financial institutions in the Dominican Republic?
The promotion of KYC education and awareness among financial institutions in the Dominican Republic is done through collaboration between regulatory entities and the financial institutions themselves. Regulatory authorities can offer training and guidance to financial institutions on best practices in KYC and current regulations. Additionally, seminars, workshops and conferences can be organized to address KYC-related topics and share experiences between institutions. Education and awareness are key to ensuring that all financial institutions are aware of the regulations and procedures necessary to comply with KYC effectively
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