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How are customer complaints and claims managed in the KYC process in the Dominican Republic?
Financial institutions in the Dominican Republic must have procedures to manage customer complaints and claims in relation to the KYC process. These procedures include receiving complaints, investigating them, resolving problems and communicating with customers. Ensuring a transparent and effective process for addressing customer concerns is essential to maintaining customer trust.
How is the interest rate established for late payment of rent in Peru?
The interest rate for late payment must be agreed upon by both parties and specified in the contract. In Peru, the rate is usually a percentage of the amount of rent due. It is essential to clearly define these terms to avoid future disputes.
What is the protection of the rights of people in situations of access to justice for people with disabilities in Panama?
In Panama, the aim is to guarantee access to justice for people with disabilities. Equality of treatment and opportunities in judicial processes is promoted, ensuring the physical, communicational and cognitive accessibility of legal spaces and procedures. Support and assistance measures are established so that people with disabilities can fully exercise their rights in the field of justice, including the adaptation of formats and the presence of specialized interpreters and professionals.
What is the definition of breach of trust in Brazil?
Brazil Abuse of trust in Brazil refers to the violation of trust placed in a person due to their position of responsibility or authority. This may include misusing funds, property or confidential information, or taking actions contrary to the interests of those who trust said person. Brazilian law establishes sanctions for those who commit breach of trust, which can include fines, imprisonment and reparation measures.
Can employees file labor lawsuits in El Salvador in cases of moral harassment at work?
Yes, employees can file labor lawsuits in El Salvador in cases of moral harassment at work. Labor legislation also prohibits moral harassment and establishes procedures to address these situations.
What is the procedure for appealing a judicial resolution in Bolivia?
Appealing a judicial resolution in Bolivia follows a specific procedure. The party seeking to appeal must file an appeal within a specified period after the ruling is issued. The appeal is based on legal arguments, questioning the legality or interpretation of the resolution. The superior court reviews the appeal and may confirm, modify or reverse the initial decision. The correct presentation of the appeal is essential to challenge a judicial resolution.
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