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What is the responsibility of customer service staff when handling inquiries or requests from clients identified as PEP in El Salvador?
They must follow specific protocols for handling inquiries or requests, maintaining confidentiality and following additional due diligence procedures if necessary.
How is the identity card processed for Bolivian citizens who have lost their identity documentation in an accident and urgently need to replace it?
In cases of loss of documentation in an accident, the SEGIP can implement accelerated procedures and special measures to guarantee that citizens obtain an urgent replacement of their identity card.
How is the selection of personnel approached for roles that require leadership skills in the digital transformation of the supply chain in Ecuador?
In roles that require leadership skills in digital supply chain transformation, questions may be asked about the candidate's experience implementing technologies in supply chain management, their knowledge of digital logistics, and their ability to leading teams in this context.
What is the responsibility of older siblings in cases of food debt in Colombia?
In Colombia, the responsibility of older siblings in cases of child support debt is generally not legally established. The main obligation falls on the parents. However, in exceptional situations, a court may consider the financial ability of older siblings to contribute to the well-being of younger siblings. This is usually done by evaluating the situation holistically and considering the specific needs of the family.
What are the obligations of financial institutions in relation to verification of risk lists in Guatemala?
Financial institutions in Guatemala have the obligation to verify whether clients and transactions are related to people or entities included on the risk lists. This involves performing customer due diligence and comparing data to relevant lists. Additionally, they must notify the UAF of any matches.
What are the types of custody that can be established in Ecuador?
In Ecuador, different types of custody can be established, such as shared custody, in which both parents share the responsibility of raising the children; sole custody, when only one parent has primary responsibility; and single-parent custody, when one parent has full custody.
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