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How are customer disputes and complaints handled in relation to the KYC process in Mexico?
Customer disputes and complaints regarding the KYC process in Mexico are handled through the conflict resolution procedures of financial institutions and, in some cases, the intervention of CONDUSEF. Institutions must have mechanisms to address and resolve complaints in a fair and timely manner.
How are security and compliance issues addressed in the due diligence of renewable energy projects in the Dominican Republic?
Safety and compliance issues in the due diligence of renewable energy projects in the Dominican Republic involve the evaluation of safety practices in the operation of power plants, compliance with energy and environmental regulations, and the identification of risks associated with the renewable energy production. This guarantees sustainability and legal compliance in the energy sector
What is being done to guarantee gender equality in access to justice in rural areas of Peru?
In Peru, actions are being implemented to guarantee gender equality in access to justice in rural areas. The access of rural women to legal services and free legal assistance is promoted, the training of justice operators on gender issues is strengthened, and the aim is to eliminate cultural and geographical barriers that hinder access to justice. In addition, alternative conflict resolution mechanisms are promoted and the participation of rural women in decision-making related to justice and access to rights is encouraged.
How are returns and refunds managed in consumer goods sales contracts in Mexico?
Returns and refunds in contracts for the sale of consumer goods in Mexico are regulated by the Federal Consumer Protection Law, which establishes rights and deadlines for consumers.
How is the crime of corruption punished in Guatemala?
Corruption in Guatemala can be punished with prison and other sanctions. The legislation seeks to prevent and punish acts of corruption in the public and private spheres, addressing a problem that affects the integrity of institutions.
What measures are being taken to address violence and discrimination against people of African descent in Guatemala in the area of health and access to medical services?
In Guatemala, measures are being implemented to address violence and discrimination against people of African descent in the area of health and access to medical services, including the promotion of culturally sensitive health programs, training of health personnel in intercultural approaches and strengthening of services. of primary care in Afro-descendant communities.
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