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What is the relevance of emotional intelligence in customer service roles during the selection process?
Emotional intelligence is essential in customer service roles. The aim is to select candidates who can manage their own and other people's emotions, demonstrate empathy and resolve delicate situations effectively.
What is the role of family mediation in resolving disputes related to support in Guatemala?
Family mediation can play a crucial role in resolving support disputes in Guatemala. This alternative approach seeks to facilitate dialogue between the parties involved, promoting consensual solutions and reducing the need for protracted litigation.
What information is stored in the DPI electronic chip?
The DPI electronic chip stores the holder's biometric information, including the fingerprint and photograph. This chip contributes to strengthening the security of the document and facilitates the verification of the identity of the holder in various contexts.
What is the responsibility of directors and senior executives within the framework of compliance in Ecuadorian companies?
Directors and senior executives in Ecuadorian companies have the responsibility of leading the implementation of effective compliance programs. This involves establishing an ethical culture, overseeing due diligence, and ensuring that the company complies with all applicable laws and regulations.
What is the impact of policies to promote access to digital financial services on entrepreneurs in Ecuador?
Policies to promote access to digital financial services for entrepreneurs in Ecuador can have a significant impact on their ability to start and develop businesses. These policies seek to promote the financial inclusion of entrepreneurs, providing them with access to financial services such as bank accounts, loans, digital payments and financial management tools. This can facilitate the creation and growth of businesses, promoting innovation and generating employment.
What are the labor and union rights of Mexican citizens who work as domestic workers in Spain?
Mexican citizens who work as domestic workers in Spain have labor and union rights protected by law. They have the right to a fair wage, safe and healthy working conditions, and the ability to join unions and participate in union activities. They also have the right to paid holidays and to be protected from discrimination and harassment in the workplace. It is important to know and exercise these rights.
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