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How are customer complaints and concerns related to the KYC process in the Dominican Republic handled?
Handling of customer complaints and concerns related to the KYC process in the Dominican Republic is done through specific conflict resolution policies and procedures. Financial institutions must have mechanisms for customers to raise complaints or concerns and must respond to them in a timely and fair manner.
What is the role of the Ministry of Energy and Mines in Peru?
The Ministry of Energy and Mines is responsible for formulating and executing policies related to energy and mineral resources in Peru. Its main function is to promote the sustainable development of the energy and mining sectors, guaranteeing the responsible exploitation of natural resources, encouraging the diversification of energy sources and promoting energy efficiency.
What is the due diligence process for foreign clients who wish to open accounts in Costa Rica?
For foreign clients wishing to open accounts in Costa Rica, a similar due diligence process applies to local clients. This includes collecting and verifying information about the client's identity, source of funds and other relevant data. The financial institution must ensure that it complies with KYC regulations, regardless of the nationality of the client.
How are adoptions of minors who have been in ethnic harassment prevention education programs in Guatemala addressed legally?
Adoptions of minors who have been in ethnic harassment prevention education programs in Guatemala are legally addressed through specific evaluations. It seeks to guarantee the continuity of the support necessary for the well-being of the child in the new family environment, promoting inclusion and respect for ethnic diversity.
What information should be included in a PEP-related suspicious transaction report in Costa Rica?
A suspicious transaction report related to Politically Exposed Persons (PEP) in Costa Rica must include details about the suspicious transaction, the identification of the PEP involved, the description of the suspicious activity, and any other relevant information that may assist in a subsequent investigation. Suspicious transaction reports are a key tool in detecting and preventing illicit financial activities.
What is the identification document used in Brazil to access vehicle rental services?
To access car rental services in Brazil, it is generally required to present the General Registry (RG) or passport, along with a valid driver's license.
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