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What is the relevance of emotional intelligence in customer service roles during the selection process?
Emotional intelligence is essential in customer service roles. The aim is to select candidates who can manage their own and other people's emotions, demonstrate empathy and resolve delicate situations effectively.
What are the justified dismissal procedures in the Dominican Republic?
In the Dominican Republic, a dismissal may be considered justified in cases of serious employee misconduct, poor performance, company bankruptcy, or restructuring needs. However, certain legal procedures must be followed for the dismissal to be valid.
How are tax jurisdictions in Panama classified?
In Panama, tax jurisdictions are divided into "onshore" and "offshore", each with its own tax implications.
What steps can companies take to prevent tax avoidance and ensure regulatory compliance?
Companies can take steps to prevent tax avoidance and ensure regulatory compliance by implementing clear internal policies, actively monitoring financial transactions, adopting ethical accounting standards, and conducting regular audits. Transparency and accountability are key to preventing unethical tax practices.
What is the role of business associations in strengthening due diligence in the Guatemalan business fabric?
Business associations can facilitate the creation of common standards, offer training resources, and advocate for policies that encourage due diligence practices across the industry.
What is the role of the Securities Market Superintendence (SMV) in Panama in the management of disciplinary records related to the securities market and regulated entities?
The Superintendency of the Securities Market (SMV) in Panama plays a fundamental role in managing disciplinary records related to the securities market and regulated entities. It supervises and regulates the behavior of market participants, investigates possible violations of regulations and applies sanctions in case of misconduct. Transparency in the management of disciplinary records contributes to maintaining integrity and trust in the securities market, thus protecting investors and strengthening the country's financial stability.
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