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What is the impact of claims and complaints management on compliance in Chile?
Claims and complaints management is essential in Chilean compliance to address customer concerns and complaints. Companies must have systems in place to receive, record and resolve complaints efficiently and fairly. Effective complaint management helps maintain customer satisfaction, prevent compliance issues, and protect company reputation.
How is the relationship between correspondent banks regulated according to Guatemalan AML legislation?
Guatemala's AML legislation regulates the relationship between correspondent banks, establishing requirements to ensure that adequate due diligence is carried out and that both parties comply with AML regulations to prevent money laundering.
Can a Guatemalan citizen change their photograph in the DPI?
Yes, a Guatemalan citizen can request to update their photograph at the DPI. This process is carried out through the National Registry of Persons (RENAP), where the specific steps and requirements for image renewal must be followed.
How long are disciplinary records maintained in Costa Rica?
The duration for which disciplinary records are maintained in Costa Rica may vary depending on the regulatory entity and professional field. In general, disciplinary records can be maintained for several years, and in some cases, indefinitely. However, laws and regulations may change, and the public availability of this information may also vary. Professionals may have the right to have their disciplinary records expunged or archived in certain circumstances.
What is the procedure to obtain judicial records of a company or entity in Mexico?
If a company or entity wishes to obtain the judicial records of an individual in Mexico, it must generally follow a process that includes obtaining the individual's consent and then making a request to the appropriate judicial or government authority. Obtaining these records must be done in accordance with personal data protection and privacy laws.
What infractions usually give rise to sanctions for contractors in El Salvador?
Violations that typically result in sanctions for contractors in El Salvador include significant delays in the delivery of projects, non-compliance with technical specifications, diversion of funds, non-compliance with contracts, poor quality in the execution of works and corruption. These violations affect the integrity and efficiency of projects.
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