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What is the legal treatment of the liability of public service providers in Brazil in terms of service quality, customer service and complaint resolution?
The legal treatment of the responsibility of public service providers in Brazil is regulated by the Consumer Defense Code and by specific regulations that establish requirements for the quality of services, customer service and the resolution of claims and complaints from users. of public services, guaranteeing efficiency and transparency in the provision of essential services.
What is Argentina's approach to preventing money laundering in the education sector and academic institutions?
In the education sector and academic institutions in Argentina, a focus has been placed on the prevention of money laundering. Measures have been implemented to promote transparency in the financial and commercial transactions of these institutions, as well as to prevent misuse of the sector for money laundering. This includes the identification and verification of students and tuition payers, the supervision of financial activities and cooperation with authorities in the detection and prevention of money laundering in this area.
What are the obligations of financial institutions in relation to verification of risk lists in Guatemala?
Financial institutions in Guatemala have the obligation to verify whether clients and transactions are related to people or entities included on the risk lists. This involves performing customer due diligence and comparing data to relevant lists. Additionally, they must notify the UAF of any matches.
What is the role of the National Human Rights Commission in Mexico?
The National Human Rights Commission is the autonomous body in charge of protecting and promoting human rights in Mexico. Its main function is to receive, investigate and resolve complaints of human rights violations, as well as promote the education, dissemination and defense of human rights in the country.
What is Brazil's policy regarding the promotion of equal opportunities in the sports field for people with disabilities?
Brazil has a policy to promote equal opportunities in the sports field for people with disabilities. The government implements measures to ensure the inclusion and full participation of people with disabilities in sport, both at recreational and competitive levels. The creation of accessible sports infrastructure, the training of coaches and financial support for athletes with disabilities is promoted. In addition, awareness and dissemination of the sporting achievements of people with disabilities are encouraged, thus promoting an inclusive culture in the sporting field.
What is the National Quality Management System in Colombia?
The National Quality Management System is an organized structure that seeks to promote quality in processes and services in Colombia. Its main objective is to establish standards, implement methodologies and promote continuous improvement in various sectors, such as industry, services, health, education and tourism, to guarantee user satisfaction and the country's competitiveness.
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