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How are customer complaints and claims managed in the KYC process in the Dominican Republic?
Financial institutions in the Dominican Republic must have procedures to manage customer complaints and claims in relation to the KYC process. These procedures include receiving complaints, investigating them, resolving problems and communicating with customers. Ensuring a transparent and effective process for addressing customer concerns is essential to maintaining customer trust.
What is the impact of the lack of access to justice for people living in poverty in Mexico?
The lack of access to justice for people living in poverty in Mexico can generate greater vulnerability to rights violations, perpetuate cycles of poverty and social exclusion, and limit their ability to access legal resources and remedies. This can lead to further marginalization and discrimination in the judicial system and in society at large.
What is the frequency to update KYC information?
Financial institutions must update their clients' KYC information at least every five years or when there are significant changes in the information provided.
How is cooperation promoted between countries in the region to combat money laundering in Honduras?
Countries in the region, including Honduras, promote cooperation in the fight against money laundering through bilateral and regional agreements. Information is shared, joint operations are carried out, financial intelligence exchange mechanisms are strengthened and actions are coordinated to detect and dismantle international money laundering networks.
How are the challenges of identity verification addressed in rural or remote situations in Chile?
In rural or remote areas of Chile, identity verification can be a challenge due to lack of access to online services or adequate infrastructure. In such cases, traditional verification methods, such as the physical presentation of identity documents, may be used, or in-person visits may be made to confirm the identity of individuals.
What sanctions apply to companies that do not comply with the requirements for disclosing information about their relationships in public contracts in Paraguay?
Companies that do not comply with information disclosure requirements may face fines and exclusion from future tenders, ensuring transparency in public procurement processes.
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