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How are customer complaints and claims managed in the KYC process in the Dominican Republic?
Financial institutions in the Dominican Republic must have procedures to manage customer complaints and claims in relation to the KYC process. These procedures include receiving complaints, investigating them, resolving problems and communicating with customers. Ensuring a transparent and effective process for addressing customer concerns is essential to maintaining customer trust.
How are the needs of customers with disabilities addressed in the KYC process in the Dominican Republic?
The needs of customers with disabilities in the KYC process in the Dominican Republic are addressed through the promotion of accessibility and equal opportunities. Financial institutions must ensure that their KYC processes are accessible to people with disabilities, which can
How is leadership capacity in teleworking management valued in the selection process in Ecuador?
The ability to lead in managing telework can be assessed through questions about the candidate's experience leading remote teams, how they have promoted remote collaboration, and their approach to maintaining productivity in virtual environments.
What is the situation of women's rights in situations of natural disasters in Mexico?
Women in situations of natural disasters face specific challenges in exercising their rights. Measures have been implemented to guarantee their protection and assistance, including access to safe shelter, medical care, psychosocial support and the promotion of their participation in decision-making that affects them.
What is the role of the National Commission for Nuclear Safety and Safeguards (CNSNS) in the prevention of nuclear crimes in Mexico?
The CNSNS is responsible for regulating and supervising the safe use of nuclear materials in Mexico. Helps prevent unauthorized access to nuclear materials that could be used in crimes.
What measures does the State take to encourage collaboration between agencies and entities in the fight against money laundering in El Salvador?
Cooperation protocols are established, the exchange of information is promoted and inter-institutional meetings and working groups are organized to address the issue jointly.
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