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What is the relevance of emotional intelligence in customer service roles during the selection process?
Emotional intelligence is essential in customer service roles. The aim is to select candidates who can manage their own and other people's emotions, demonstrate empathy and resolve delicate situations effectively.
Is there a list of sanctions in Guatemala that companies should consult during due diligence?
Yes, there are national and international sanctions lists that companies should refer to to avoid engaging with sanctioned individuals or entities.
What is the role of the Ombudsman's Office in protecting the rights of politically exposed people in Costa Rica?
The Ombudsman's Office in Costa Rica plays a crucial role in protecting the rights of politically exposed people. It receives complaints, investigates cases of human rights violations and advocates for the guarantee of fundamental rights, thus ensuring an independent mechanism for the defense of those in political roles.
What are the tax implications of international transactions in Colombia?
International transactions can have significant tax implications in Colombia. It is crucial to understand transfer pricing rules to ensure that transactions between related companies are carried out at market prices. Additionally, income generated from international activities may be subject to tax in Colombia, and it is important to comply with tax obligations in each relevant jurisdiction. The advice of international tax experts can be essential to avoid problems and optimize the tax structure.
What is the process to apply for an investor visa (E-2) for Colombians who want to invest in a business in the United States?
The E-2 visa is intended for investors who wish to develop and run a business in the United States. Colombians who wish to obtain this visa must make a substantial investment in a US business and demonstrate that the business will generate employment. It is crucial to follow the specific requirements and submit a complete and accurate application.
What measures are taken in Paraguay to ensure adequate training and knowledge of employees in relation to KYC?
Financial institutions in Paraguay must implement training and education programs to ensure that their employees have the necessary knowledge and skill to comply with KYC. These programs may include regular training and refreshers.
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